Director of Assessment & Operations : Office of Student ...

Director of Assessment & Operations : Office of Student Development - University of California, Berkeley.

Apply online at: http://jobs.berkeley.edu selecting job # 14610. To learn more about our department, check our website: http://www.housing.berkeley.edu/

The Office of Student Development (OSD) at UC Berkeley seeks nominations and applications for the newly created position of Director of Assessment & Operations. Working within a vibrant and dynamic student culture, the Director will assume a critical leadership role within The Office of Student Development. The Director of Assessment & Operations is the chief administrative officer for the Office of Student Development, an administrative unit of over 45 professional staff and over 600 student staff serving approximately 6500 undergraduates in the undergraduate residence halls and over a thousand graduate and post-graduate student families in University Village.

Residential and Student Service Programs (RSSP) is a complex "cluster" of departments with an aggregated operating budget of approximately $125 million, a head count of over 2,000 employees in over 143 buildings (2.7 million square feet) that provide a variety of services to faculty, staff, students and the surrounding campus community. These services include an orientation and transition programs for incoming students, an inclusive community that fosters academic success and personal growth for our residents, single student and family housing for 7,500 students and (in some cases) their families, dining options for the campus and community, an early childhood education program, and conference operations during the summer.

RESPONSIBILITIES

Administrative Management

• ?Manage, plan, and administer all administrative operations of OSD. Makes decisions on administrative or operational matters and ensures achievement of operation's objectives (IT, facilities, student services, contracts and grants, budgetary financial management, recharge administration and/or human resources) that have department-wide impact. Assess and match administrative support to changing operational needs.
• ?Manage OSD administrative team: hire, supervise, train, evaluate, and ensure staff's continual effectiveness supporting all OSD staff and programs. Ensure staff competency on various systems (e.g. timekeeping, purchasing, etc.).

Research / Data Collection / Reporting

• ?Manage staff to ensure appropriate data and analysis are conducted and reported at regular intervals, outlining effectiveness for all OSD programs, stating Learning Outcomes and departmental goals.
• ?Ensure timely, professional presentations and written reports are delivered to campus and departmental stakeholders. Provide guidance, budget management and direction for the RSSP Assessment and Evaluation Committee, and oversee large assessment projects, including those leading to strategy and resource development (e.g. housing demand studies). Manage coordination of assessment efforts with the Office of Planning and Analysis to ensure strategic and timely collaboration on assessments (e.g., Survey of New Students, UCUES).

Judicial, Health, and Safety systems

• ?Manage staff to ensure timely, efficient and effective judicial process across multiple staff roles and stakeholders. Works with OSD staff to allocate work and efficient functioning of CPS and UCPD liaisons on a day-by-day basis. Ensure that relationships and corresponding MOUs with the Tang Center and with UCPD are strong and productive. Serves as lead contact for CPS and UCPD liaison.
• ?Manage staff to ensure close coordination with the Dean of Students Office on the regulation, reporting, auditing and supervision of conduct processes. As needed, serve as an Independent Hearing Officer to review student conduct appeals. Represent the department on the Behavior Response Assessment Team (BRAT) to coordinate response to sensitive student issues.

Staffing and Hiring

• ?Directs and oversees organization of professional staff searches, including job description and classification review, posting, marketing and recruiting at national conferences, on-campus interview days, and final hire recommendations. Provides direction to the contracting of Resident Faculty, including collaborating with key campus partners in the Resident Faculty program.
• ?Oversees all student employment activities for department (~600 employees annually), including developing outreach, career paths, development and engagement programs that meet RSSP/OSD's operational needs and provides learning and developmental support in conjunction with the University's mission for students. While ~70% of student workers may be deployed across OSD's Residential Facilities & Academic Computing Centers, 30% work for direct reports of this position on key OSD initiatives.

Finance

• ?Manage the budget, including: analyze budget monthly, assist with and make recommendations for annual budgets, interface with RSSP Finance Unit on budget planning and analysis.

REQUIREMENTS

• ?Broad knowledge of campus processes, protocols and procedures with a focus on budget, account and fund management; personnel management of labor contract(s) and personnel policy.
• ?Broad knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
• ?Excellent project management skills.
• ?Excellent ability to establish metrics and learning outcomes for department and diverse employee (career, student, contract) populations' goals.
• ?Broad knowledge of common campus-specific and other computer application programs.
• ?Proven ability to organize department work functions in an efficient and effective manner.
• ?Skills to work collaboratively with other campus locations.
• ?Demonstrated management and conflict resolution skills to effectively lead and motivate others.
• ?Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
• ?Skills in organization and customer service to effectively manage multiple important priorities.
• ?Strong verbal and written communication skills; ability to influence/persuade all levels of staff.
• ?Ability to understand administrative union contracts and how to manage within them.
• ?Thorough knowledge of assessment practices and how assessment can be used to

improve programs and services.

Preferred:

• ?Master's degree in student affairs, counseling, or related field.
• ?10 years' experience in a higher education setting
• ?Thorough knowledge of residential life, orientation, and academic support operations.
• ?Thorough knowledge of the undergraduate student experience and its relationship to student employment: how to market, promote and recruit large numbers of student positions and make those positions effective leadership training within the context of undergraduate education.
• ?Thorough knowledge of residence hall crisis management and safety systems.

This position is subject to a criminal background. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.

Starting Annual Salary: $100,000 DOE

For information on the comprehensive benefits package offered by the University visit: http://atyourservice.ucop.edu/forms_pubs/misc/benefits_of_belonging.pdf

For drop-in access to a computer or help with an application contact agomez@berkeley.edu.
For technical assistance call the Help Desk at 510/643-4443.

We offer a diverse working environment. The University of California, Berkeley is an Equal Opportunity Employer.

We offer a diverse working environment. The University of California, Berkeley is an Equal Opportunity Employer.

Source: http://www.higheredjobs.com/details.cfm?JobCode=175670609

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